Privacy Policy for HOA Link

Nexova, Inc. ("we," "us," or "our") operates the HOA Link mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using HOA Link, you agree to the collection and use of information in accordance with this Privacy Policy.

2.1 Personal Information You Provide

• •Names: We collect your name to verify community membership and create your profile
• •Email Addresses: We collect your email to verify that you belong to a specific HOA community and enable you to join that community
• •Photos: We collect photos when you choose to post images as community feeds

2.2 Information We Collect Automatically

• •Usage Analytics: We automatically collect information about how you use the App to improve our features and services
• •Crash Reports: We automatically collect crash reports and technical information when the App experiences errors to improve App stability

2.3 Device Permissions

Our App requests the following permissions:

• •Camera: To allow you to take photos for community posts
• •Photo Library: To allow you to select existing photos for community posts
• •Storage: To temporarily store photos and App data on your device

We use the information we collect for the following purposes:

• •Community Verification: To verify that you are a member of a specific HOA community before allowing access
• •Account Management: To create and maintain your user account
• •Community Features: To enable you to post photos and participate in community discussions
• •App Improvement: To analyze usage patterns and improve App features and performance
• •Technical Support: To diagnose and fix technical issues through crash reports

4.1 Third-Party Service Providers

We share certain information with trusted third-party service providers:

• •Google Firebase: We use Firebase for app analytics, crash reporting, and backend services
• •Stripe: We share payment data with Stripe to process payments securely

4.2 What We Don't Share

• •We do not sell your personal information to anyone
• •Board members and community managers do not have access to your personal data
• •We do not share user information between residents in the same community
• •We do not currently have any features that involve sharing your data with other users

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

• •Location: Your data is stored on servers located in the United States
• •Security: We implement appropriate technical and organizational measures to protect your personal information
• •Payment Security: We do not store any payment information locally. All payment processing is handled securely by Stripe

We retain your personal information only for as long as necessary to provide our services:

• •Account Data: We keep your account information until you delete your account
• •Automatic Deletion: When you delete your account, we will delete all associated personal information from our systems

7.1 Account Management

• •Profile Editing: You can edit your profile information through the App
• •Account Deletion: You can delete your account and all associated data at any time

7.2 Data Deletion

If you wish to delete your account and personal information, you can:

• •Use the account deletion feature in the App, or
• •Contact us at team@nexovaai.io

7.3 Marketing Communications

We do not send marketing emails or promotional notifications.

HOA Link is intended for adults only. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: